Naoko is the BEST of the BEST. In addition to being a very nice person Naoko is VERY GOOD at her job. We were guided, mentored and supported through each step of the process. She managed the whole process: making our home look its best, reviewing each offer, helping us decide which offer to accept, collecting information from all stakeholders throughout the process and sharing to keep us always in the loop. Naoko has our unreserved recommendation she really is a SUPERSTAR. Thank you Naoko.